FAQs
Picnic Questions
What’s included in the picnic experience?
Every picnic reservation includes a fully styled setup and breakdown. Standard inclusions are:
- 2 hours of picnic time
- Setup and cleanup by our team
- Custom handmade low picnic tables
- Boho-style umbrella (location and weather permitting)
- Pillows, rugs, and styled decor
- Tableware and flatware
- Decorative Bluetooth speaker for ambience
- Basket of blankets
You can always add more items to your picnic in our “Add-ons” section.
Is food included?
Food is not included in the base picnic setup. You can add curated options during booking, including popular items like charcuterie and sweet treats. For a chef-prepared meal, select 🍽️ Request Chef’s catering info during checkout, and we will share options.
Feel free to bring any extra treats, like cheese boards or sandwiches.
Can I bring my own food / alcohol?
You are welcome to bring your own snacks, desserts, or a full meal. We provide tableware and utensils based on your guest count.
Many parks and beaches in Los Angeles restrict alcohol. Please follow the posted rules at your selected location. If you want to include alcohol, we recommend booking a private location where it is permitted.
How much does your luxury picnic cost?
Our booking tool automatically calculates your luxury pop-up picnic total based on selected options (location, number of guests, and add-ons). You will always see the total before confirming.
Do you offer weekday specials?
Yes. Tuesday bookings receive $50 off, and the discount is applied automatically at checkout.
How do luxury picnics 🍋 differ from tablescaping 🌸 services?
A luxury picnic is an outdoor experience lasting 2 hours, featuring boho-style setups with low tables, umbrellas, and decorative pillows.
Tablescaping is a 4-hour service designed for private locations, focusing on elaborate table arrangements with fine tableware and linens. Tables and chairs are not included unless selected at the time of booking.
Can I bring my pet?
Pets are welcome at your picnic, where the location allows them. For public parks and beaches, please check local rules and keep pets leashed if required.
How does a picnic reservation work?
Book your date, location, and guest count through our online booking tool, then secure your reservation with a deposit. You will receive an email confirmation with your details and arrival notes.
On the event day, our team arrives in advance to set up your picnic, steps away during your picnic time for privacy, then returns at the scheduled end time for cleanup and pickup. For more details, see the whole process on our how it works page.
What if I’m running late to my picnic?
Your picnic begins at the scheduled time you selected during booking. The setup will be ready for you at that time, and the ending time remains the same, even if you arrive late.
For example, if your picnic is from 3:00–5:00 PM and you arrive at 4:00 PM, your picnic will still end at 5:00 PM.
We include a 15-minute grace period to accommodate small delays. After the 15-minute grace period, waiting fees may apply:
- 16–30 minutes late: $20
- 31–60 minutes late: $40
- 61–90 minutes late: $60
- 91+ minutes late: $80
These fees help us compensate our team for their time and ensure smooth coordination with other scheduled events.
If you are delayed, please text us as soon as possible so we can coordinate.
Can I extend the picnic duration?
Yes, you can add extra time in advance when making your reservation through our online booking tool.
Please note that same-day extensions may not be available, as our team often has other events scheduled.
What happens if there is bad weather?
If weather conditions make the setup unsafe or significantly reduce the experience, we allow one reschedule within 3 months, based on availability. Full details are covered in our Terms.
Can I reschedule my picnic?
Yes. We offer one free reschedule with at least 72 hours’ notice. Additional reschedules or reschedule requests made within 72 hours may incur a $150 fee. Please note that your booking is not confirmed until we receive your deposit.
Rescheduling requests must be made via email or text to ensure proper tracking.
Sleepover Questions
What’s included in the sleepover party?
Our sleepover party rentals include a complete styled setup and pickup:
- Designer setup and post-event clean-up
- Teepee tents with inflatable air mattresses
- Assorted pillows & cozy blankets
- Fluffy rugs to create a warm, inviting atmosphere
- Food trays for snacks and treats
- String lights and themed decor
🛍️ Complimentary Perks:
- Individual beauty sets for girls
- Goodie bags for boys
You can always add more items to your sleepover party in our “Add-ons” section.
What themes do you have for sleepover parties?
We offer three signature themes plus seasonal options:
- Spa Night: pink styling, heart accents, fresh floral touches, spa kit per guest.
- Moonlight Magic: celestial decor, star accents, projector-style atmosphere.
- Island Glow: ocean-inspired styling with tropical touches.
✨ Prefer something simple? Choose our basic setup for a classic, clean sleepover look.
How much does a sleepover party cost?
Packages start at $599. To get the final price for your customized sleepover, use our online booking tool to select your preferred options. Secure your date and lock in the price with a 50% deposit.
How does a sleepover reservation work?
Use our online booking tool to choose your date, time, location, and theme. Secure your reservation with a 50% deposit, and we’ll handle the rest. On the event day, our team will arrive 1.5 to 2 hours early to set up the luxury teepee tents and decor. We return the next day for cleanup and pickup, so you can enjoy the celebration without stress.
Please ensure the setup area is clean and free of furniture before our team arrives to allow a smooth setup.
Do you require a damage deposit?
Yes. A $100 refundable damage deposit is added to your final payment and fully refunded within 24–48 hours after pickup if all items are returned in good condition. A replacement price list is available upon request.
General Questions
What areas and locations do you serve?
We offer picnic services, tablescaping, and sleepovers in Los Angeles, Malibu, and Orange County. For these areas, travel fees will be visible during the reservation.
Travel outside these areas is available by request and may include additional fees.
Can I change the number of guests after booking?
You can update your guest count up to 3 days (72 hours) before the event. After that, reducing the number of guests will not reduce the total since inventory and prep are already committed.
If you’d like to add guests, we’ll do our best to accommodate, but availability isn’t guaranteed on short notice.
Can I make changes to my setup or add-ons after booking?
You can make adjustments to add-ons up to 24 hours before the event. After that, all selected items are finalized, and our team has already purchased, packed, and prepared your setup.
Requests to remove or cancel items within 24 hours of the event can’t be refunded or deducted, as those materials are already committed to your picnic. If you’d like to add items, we’ll try our best to fulfill your request based on availability.
What payment methods do you accept?
We accept credit cards (Stripe or PayPal) and Zelle. A 50% deposit is required to reserve your date.
Please note that a 3% card processing fee applies to credit card or PayPal payments, while Zelle payments have no additional fees.
When is the remaining balance due?
The remaining balance is due before the experience begins. For picnics, payment must be made before your scheduled start time. For indoor experiences (such as sleepovers and tablescaping), payment must be made before our team arrives for setup.
What is your cancellation policy?
Payments and deposits are non-refundable, and we do not offer refunds for cancellations or changes of mind. If you need to change your date, one reschedule is available within 3 months, with at least 72 hours’ notice, subject to availability. Full policy details are listed in our Terms.
Where can I find the official terms and conditions?
View our Terms and Conditions for full details on policies, rescheduling, cancellations, and location rules.
More Questions?
Have a question? Simply submit the form below.
Planning something special? We’d love to hear from you!
Working hours: 10 AM-8 PM PST, Monday-Sunday.
For urgent matters, please call us at 323-417-2677
