Terms and Conditions

Tablescaping Booking Agreement

1. Services

1.1 Picnic Makers provides luxury picnic, tablescaping, movie night, and sleepover party experiences in Los Angeles, Malibu, Orange County, and surrounding areas.

1.2 While we always do our best to honor your preferences, our setups follow pre-designed styling packages. Our team makes final decisions regarding aesthetics to maintain consistent quality. For fully custom events, our event planning services are available for an additional fee.

1.3 Do not leave your setup unattended for long periods. You are responsible for all items during your booking time.

1.4 If you require assistance with venue or permit arrangements, this can be handled through our event planning service for additional fees.

1.5 You may update your guest count up to 3 days (72 hours) before the event. After this period, reducing the number of guests will not lower the total cost, as all décor, rentals, and logistics are finalized. If you wish to add guests, we will do our best to accommodate depending on availability and inventory.

1.6 You may modify add-ons, décor, or food selections up to 24 hours before the event. After that, all selected items are final, since our team will have already purchased, packed, and prepared your setup. Requests to remove or cancel items within 24 hours of the event cannot be refunded or deducted, as materials and labor are already committed. Additions are subject to availability.

1.7 We reserve the right to refuse service to anyone.

1.8 Client must provide accurate address details and reasonable access to the setup location, including a clear pathway. Any paid parking, valet, entry fees, or required access arrangements are the client’s responsibility unless agreed in writing. If access conditions differ materially from what was provided (stairs, long carry distance, no elevator), additional fees may apply, or the setup may be adjusted.

2. Weather and Location

2.1 For safety reasons and to ensure a positive experience, we may advise a location change if there is rainy weather, strong winds, or unsafe conditions. If we advise against holding the event due to these conditions, we may reschedule for a later date.

2.2 If we advise of unfavorable conditions and the customer still wishes to proceed, they accept all risks and liability for any damages or losses. We will not reschedule in such cases.

2.3 Picnic Makers reserves the right to cancel or reschedule the experience at any time if we feel that weather or hazards pose a threat to the safety of our clients and staff. Picnic Makers determines, in its sole discretion, if conditions are unsafe for setup or service.

3. Payment

3.1 To secure your booking, a 50% non-refundable deposit is required. The remaining balance must be paid in full before the experience begins. For indoor experiences (including tablescaping), payment must be made before our team arrives for setup. If payment is not received, we may delay or refuse to set up. We accept payments via Stripe or PayPal (3% card processing fee), or Zelle (no fee).

3.2 All payments and deposits are non-refundable. Once submitted, payments cannot be reversed. Deposits may be applied toward a rescheduled date if permitted by policy.

4. ID Requirements

We may require a valid form of identification to confirm booking details and prevent fraud or misrepresentation.

5. Rescheduling, Cancellation & Refund

5.1 Bookings secured with a deposit may be rescheduled once within 3 months, provided a 72-hour notice is given. Bad weather includes conditions that pose safety risks or significantly impair the experience, such as heavy rain, thunderstorms, severe winds, unsafe heat, and poor air quality. Cloudy skies or mild conditions do not qualify. Picnic Makers makes the final call on weather eligibility for rescheduling.

5.2 One complimentary reschedule is allowed. Additional reschedules or those made with less than 72 hours’ notice will incur a $150 fee.

5.3 We do not offer refunds for cancellations or changes of mind. If weather prevents your event, we may offer a location change or a reschedule within 3 months, subject to availability.

5.4 All deposits are non-refundable under any circumstances.

5.5 For day-of coordination, please text us. For rescheduling and policy-related requests, an email or text is required so we have a written record.

6. Equipment and Care

6.1 Do not sit, stand, or lean on tables or decor. Each item is sanitized before your event. Do not light our candles. They are for display only. Avoid moving tables or large décor items to prevent damage or safety issues.

6.2 You are responsible for all items during your event time. Lost or damaged items may be invoiced after the event based on documented condition at pickup.

7. Damages Policy

Charges reflect replacement or repair costs. Normal wear is not billable. We may use photos taken at setup and pickup to document the condition. A replacement price list is available upon request.

8. Advertising

By participating in a Picnic Makers event, you grant us permission to use photos or videos taken during your setup for marketing purposes. If you prefer not to be photographed or recorded, please notify us in writing before your event. We will honor reasonable requests.

9. Alcohol

Picnic Makers is not held liable for any possession or consumption of alcohol or other substances during your event. What you provide is entirely at your discretion, and we are not responsible for any related consequences. Alcohol rules vary by location. Client is responsible for complying with posted rules and all local regulations.

10. Liability

Picnic Makers is not responsible for any injury, loss, or damage to persons or property during your event. You accept full responsibility for all risks associated with your booking. You agree to indemnify and hold Picnic Makers harmless from any claims, damages, or liabilities arising from your event participation.

Picnic Makers is not responsible for failure to perform due to circumstances beyond our control, such as weather disasters, acts of nature, government restrictions, or emergencies. In such cases, we’ll make every effort to reschedule, but specific dates cannot be guaranteed. In cases of force majeure, refunds are not provided. We will offer rescheduling or credit where possible, subject to availability and these Terms.

Last updated: January 4, 2026

By submitting your booking, you confirm that you have read, understood, and agree to these Terms and Conditions.