Terms and Conditions

Sleepover Party Booking Agreement

1. Services

1.1 Picnic Makers provides sleepover party experiences in Los Angeles, Malibu, Orange County, and surrounding areas. Services include setup of themed tents, bedding, ambient lighting, décor, and optional add-ons selected during booking.

1.2 While we do our best to honor preferences, our setups follow pre-designed styling packages. Picnic Makers makes final decisions regarding aesthetics to maintain consistent quality and safety. For fully custom events, event planning services are available for an additional fee.

1.3 Sleepover setups are rentals and décor services. An adult must be present and responsible for supervising children at all times. We do not provide childcare.

1.4 Client must provide accurate address details and reasonable access to the setup location, including a clear pathway. Any paid parking, valet, entry fees, or required access arrangements are the client’s responsibility unless agreed in writing. If access conditions differ materially from what was provided (stairs, long carry distance, no elevator), additional fees may apply, or the setup may be adjusted.

1.5 You may update your guest count up to 3 days (72 hours) before the event. After this period, reducing the number of guests will not lower the total cost, as all décor, rentals, and logistics are finalized. If you wish to add guests, we will do our best to accommodate depending on availability and inventory.

1.6 You may modify add-ons, décor, or food selections up to 24 hours before the event. After that, all selected items are final, since our team will have already purchased, packed, and prepared your setup. Requests to remove or cancel items within 24 hours of the event cannot be refunded or deducted, as materials and labor are already committed. Additions are subject to availability.

1.7 We reserve the right to refuse service to anyone.

2. Payment

2.1 To secure your booking, a 50% non-refundable deposit is required. The remaining balance must be paid in full before the experience begins. For indoor experiences (including sleepovers), payment must be made before our team arrives for setup. If payment is not received, we may delay or refuse to set up.

2.2 We accept payments via Stripe or PayPal (3% card processing fee), or Zelle (no fee). All payments and deposits are non-refundable. Once submitted, payments cannot be reversed. Deposits may be applied toward a rescheduled date if permitted by policy.

2.3 A $100 refundable damage deposit is required for all sleepover parties and will be added to the final payment. The deposit is fully refunded within 24–48 hours after pickup if all items are returned in good condition. A damaged item is defined as one that is difficult to clean, permanently stained, marked, ripped, or otherwise unusable for future events. A replacement price list is available upon request.

3. ID Requirements

We may require a valid form of identification on the day of the event to confirm booking details and prevent fraud or misrepresentation.

4. Rescheduling, Cancellation & Refund

4.1 Bookings secured with a deposit may be rescheduled once within 3 months, provided a 72-hour notice is given.

4.2 One complimentary reschedule is allowed. Additional reschedules or those made with less than 72 hours’ notice will incur a $150 fee.

4.3 We do not offer refunds for cancellations or changes of mind. If conditions prevent your event, we may offer a location change or a reschedule within 3 months, subject to availability.

4.4 All deposits are non-refundable under any circumstances.

4.5 For day-of coordination, please text us. For rescheduling and policy-related requests, an email or text is required so we have a written record.

5. Equipment and Care

5.1 All tents, décor, bedding, lighting, and accessories remain property of Picnic Makers and must be handled carefully. Please avoid eating or drinking inside tents to prevent stains or damage.

5.2 You are responsible for all items during your event time. Lost or damaged items may be invoiced after the event based on documented condition at pickup. Charges reflect replacement or repair costs. Normal wear is not billable. We may use photos taken at setup and pickup to document the condition.

6. Advertising

By participating in a Picnic Makers event, you grant us permission to use photos or videos taken during your setup for marketing purposes. If you prefer not to be photographed or recorded, please notify us in writing before your event. We will honor reasonable requests.

7. Liability and Force Majeure

Picnic Makers is not responsible for any injury, loss, or damage to persons or property during your event. You accept full responsibility for all risks associated with your booking. You agree to indemnify and hold Picnic Makers harmless from any claims, damages, or liabilities arising from your event participation.

Picnic Makers is not responsible for failure to perform due to circumstances beyond our control, such as weather disasters, acts of nature, government restrictions, or emergencies. In such cases, we’ll make every effort to reschedule, but specific dates cannot be guaranteed. In cases of force majeure, refunds are not provided. We will offer rescheduling or credit where possible, subject to availability and these Terms.

Last updated: January 4, 2026

By booking a sleepover with Picnic Makers, you confirm that you have read, understood, and agree to these Terms and Conditions.

For questions, email picnicmakers@gmail.com.